Elite Pet Taxi Reviews

We had SUCH a wonderful experience. Not only was the entire experience so easy and seamless, everyone we interacted with was so kind and warm and made us feel very comfortable. Rene, our driver, was wonderful! Cannot recommend enough. 10/10

Elite Pet Taxi was the best decision I made to return to the Uk with my dog. After 15 years abroad, this move was already stressful enough. Lucia and Marcel were able to put my mind at ease, provided such an amazing experience, their expertise and experience is clear to see. Marcel was even able to get us on Board an earlier train to cross. Would use them again without hesitation. Thank you!

I can't say enough good things about Elite pet taxi. I was having a nightmare travelling with my 13 yr old shih tzu from Paris to London , until I found Elite. Absolutely the most amazing service , Marcel (beyond a gem) totally took care of my dog through the whole process. Marcel and his team were fantastic and super professional, and I would strongly recommend Elite pet taxi .🐶🐾

Excellent service, very trustworthy. Would highly recommend

I used Elite Pet Taxi to drive me and my cat from Paris to the UK. Lucia and Marcel were very communicative and helpful from start to end and helped put me at ease about the long journey along with assisting with the pet import paperwork at the LeShuttle checkpoints. Marcel is an excellent and safe driver and we had a pleasant drive. He was also very knowledgeable about the LeShuttle process and timings and got me to my destination in record time. The car was extremely clean and spacious and Marcel provided me with snacks and water as well as cat litter for my cat. Thank you Marcel and Lucia! I will absolutely recommend Elite Pet Taxi without hesitation.

Marcel and Lucia are wonderful and generous people who made our lives 1,000 times easier by supporting us on our journey from Paris to London with our two small dogs. From the first outreach, Lucia made me feel like I was talking to an old friend. By the time the big day came around I was shocked by how at ease I felt the whole travel day. Cannot recommend them highly enough!!!

They were very professional and attentive, stayed in touch with me the whole time. Our driver, Rene, was very friendly and patient, he helped with my baggage, guided me throughout the trip, and even gave me some snacks, which I really appreciated. Kira (my little dog) was with me the whole time and felt very comfortable.

I cannot recommend Elite Pet Taxi enough! From start to finish, my journey from Germany to the UK was an absolute pleasure, thanks to their professionalism, care, and attention to detail. My driver, Rene, was truly exceptional—friendly, punctual, and incredibly accommodating. Traveling such a long distance with pets can be stressful, but Rene made the experience seamless and stress-free. He ensured that both my pets and I were comfortable throughout the trip, with regular breaks and constant reassurance. His expertise and genuine love for animals were evident, making me feel at ease knowing we were in the best hands possible. The vehicle was spotless, spacious, and perfectly equipped for a long journey. Communication was excellent from the moment I booked the service, and I felt well-informed and supported every step of the way. Thank you, Rene, for going above and beyond to make our journey such a positive and memorable experience! I would not hesitate to use this service again and highly recommend it to anyone in need of safe and comfortable pet transportation.

Singapore to Paris with an in-cabin dog. Needed to get to the UK. Stayed one night near the airport and Elite Pet Taxi picked us up from the hotel to go to the outskirts of London. Everything was unbelievably smooth. Great driving by Marcel and he was so helpful and prompt with the pet documents which put us at ease. Lucia also gave some guidance on the pet documents even though this is not their responsibility they were so helpful. Lucia and Marcel are an amazing team. Very approachable with any questions and always helpful. They are very supportive. I would 100% use Elite Pet Taxi again.

Top ‚Elite Pet Taxi‘ from Folkestone to Paris – Outstanding Service! An excellent experience! The driver was incredibly attentive, ensuring the comfort of both passengers and our dog throughout the journey. The vehicle was spotless and comfortable, and the timing was perfectly planned, allowing for a smooth transfer to the TGV in Paris. Everything was handled professionally and stress-free – a first-class service that I highly recommend!

Outstanding Service from Elite Pet Taxi! We couldn’t be happier with the service provided by Elite Pet Taxi, particularly Marcel and Lucia. Our family of two humans and our Border Collie, Robin, recently relocated from Rotterdam, Netherlands to London, UK, and thanks to them, our journey was smoother than we could have hoped for. Relocating is stressful enough, but adding a four-legged family member into the mix takes it to another level. Thankfully, from our initial inquiry to booking and the actual trip, Elite Pet Taxi exceeded our expectations and made the entire process seamless and stress-free. From the start, they responded quickly to our inquiry, providing a detailed quote, photos of their vehicles, and flexible payment options, including credit card—perfect since we hadn’t set up a UK bank account yet. Since it was our first time crossing an EU border with Robin, we were a bit anxious about the paperwork. Marcel and Lucia kindly offered to review Robin’s documents and quickly noticed a small detail missing: a mobile number and a signature on one of his passport pages. Their attention to detail was a lifesaver, and we passed through the border without a hitch. We chose the van option for extra comfort and luggage space, and it was worth every bit. The legroom was more generous than business class on a plane, and Robin had plenty of space to move around and settle comfortably. Despite bringing a substantial amount of luggage—three large, one medium, and two small suitcases, plus several bags, a dog food container, and a folded crate—everything fit perfectly. On the day of the trip, Marcel arrived ten minutes early, which was incredibly impressive given he drove from the UK that morning. The van was stocked with water bottles and snacks, and Marcel’s friendly demeanor made the long journey enjoyable. He encouraged us to stop as often as needed for Robin’s comfort, though we only made one quick stop before reaching the border in France. The border crossing was shockingly smooth—far easier than dealing with airports! Driving straight onto the train and experiencing the brief half-hour ride was a unique and pleasant surprise. On the UK side, traffic was light, and we ended up arriving in central London an hour and a half earlier than expected. We cannot recommend Elite Pet Taxi highly enough. They turned what could have been a stressful experience into a relaxed and enjoyable journey. Without a doubt, we’ll be reaching out to them again for any future trips with Robin. Thank you, Elite Pet Taxi, Marcel, and Lucia, for the exceptional service!

Thank you to the taxi guy Rene for taking me and my cat and took me to London, wish him the best.

Best pet taxi

Amazing, seamless experience. Everything was considered and taken care of. Driver is so kind and helpful. So grateful for this service.

Outstanding Service from Elite Pet Taxi! We couldn’t be happier with the service provided by Elite Pet Taxi, particularly Marcel and Lucia. Our family of two humans and our Border Collie, Robin, recently relocated from Rotterdam, Netherlands to London, UK, and thanks to them, our journey was smoother than we could have hoped for. Relocating is stressful enough, but adding a four-legged family member into the mix takes it to another level. Thankfully, from our initial inquiry to booking and the actual trip, Elite Pet Taxi exceeded our expectations and made the entire process seamless and stress-free. From the start, they responded quickly to our inquiry, providing a detailed quote, photos of their vehicles, and flexible payment options, including credit card—perfect since we hadn’t set up a UK bank account yet. Since it was our first time crossing an EU border with Robin, we were a bit anxious about the paperwork. Marcel and Lucia kindly offered to review Robin’s documents and quickly noticed a small detail missing: a mobile number and a signature on one of his passport pages. Their attention to detail was a lifesaver, and we passed through the border without a hitch. We chose the van option for extra comfort and luggage space, and it was worth every bit. The legroom was more generous than business class on a plane, and Robin had plenty of space to move around and settle comfortably. Despite bringing a substantial amount of luggage—three large, one medium, and two small suitcases, plus several bags, a dog food container, and a folded crate—everything fit perfectly. On the day of the trip, Marcel arrived ten minutes early, which was incredibly impressive given he drove from the UK that morning. The van was stocked with water bottles and snacks, and Marcel’s friendly demeanor made the long journey enjoyable. He encouraged us to stop as often as needed for Robin’s comfort, though we only made one quick stop before reaching the border in France. The border crossing was shockingly smooth—far easier than dealing with airports! Driving straight onto the train and experiencing the brief half-hour ride was a unique and pleasant surprise. On the UK side, traffic was light, and we ended up arriving in central London an hour and a half earlier than expected. We cannot recommend Elite Pet Taxi highly enough. They turned what could have been a stressful experience into a relaxed and enjoyable journey. Without a doubt, we’ll be reaching out to them again for any future trips with Robin. Thank you, Elite Pet Taxi, Marcel, and Lucia, for the exceptional service!

Excellent service,very accommodating, punctual, friendly, amicable,helpful. Our driver Rene is a very nice guy, would definitely use their service again

Highly recommended! Made my trip so smooth and easy. They also provided me with very useful information and advice about per document preparation.

Rene was very nice and helpful. Would definitely use this service again

I was extremely anxious about the travel but Marcel my driver was amazing , he really helped me getting through everything super fast and easy . My cat was super chill about and I felt the same after a bit . I highly recommend this service if you care about your pet🥰

Excellent service,very accommodating, punctual, friendly, amicable,helpful. Our driver Rene is a very nice guy, would definitely use their service again

I was dreading about the journey with my cat to UK but then I found Elite Pet Taxi and talked to Lucia. From planning to the trip itself, it was an overall great experience. We traveled CDG to Bournemouth. Marcel is a great guy, so professional and considerate, and Lucia is also so kind and helpful. I am so glad I chose to move my cat with them, and I cannot recommend enough❤️ 5 stars is not enough but here you go👏🏻

I don’t know where to start, but one fact is clear to us: they know what they are doing. They are not only the best but also you can feel the dedication and love on it. I can’t recommend their service enough, beautiful and attentive couple. They picked up our Otto in Calais and bring him to London, but been present and made sure everything was correct and ready for a smooth and fast transition, since day one that we spoke on the phone. Thank you for your patience, and bringing our lovely boy to his new home. I hope you can keep making other stories possible as well🤍

I was dreading about the journey with my cat to UK but then I found Elite Pet Taxi and talked to Lucia. From planning to the trip itself, it was an overall great experience. We traveled CDG to Bournemouth. Marcel is a great guy, so professional and considerate, and Lucia is also so kind and helpful. I am so glad I chose to move my cat with them, and I cannot recommend enough❤️ 5 stars is not enough but here you go👏🏻

I am extremely satisfied with Elite Pet Taxi, from the first enquiry response and very fast communication with Lucia to the clarification of the documents, arrangement of the dates and payment to the actual trip with Rene. They are very responsive and friendly, always there to answer any question. They have made my trip from Berlin to London with my two cats very easy and stressless. I am grateful for such great customer experience.

This was a fabulous service and I’m so grateful for them and their care. Renee was incredible, so kind and thoughtful. I’d recommend this company, especially Renee, over and over again. 5/5 Excellent Service!

I could not thank Marcel enough! We travelled from Paris to London with my cat, and he ensured everything went seamlessly. He even had cat litter ready, and the entire experience was smooth. Highly recommend!

I don’t know where to start, but one fact is clear to us: they know what they are doing. They are not only the best but also you can feel the dedication and love on it. I can’t recommend their service enough, beautiful and attentive couple. They picked up our Otto in Calais and bring him to London, but been present and made sure everything was correct and ready for a smooth and fast transition, since day one that we spoke on the phone. Thank you for your patience, and bringing our lovely boy to his new home. I hope you can keep making other stories possible as well🤍

Marcel and Lucia from Elite Pet Taxi with nothing short of brilliant they were friendly, reassuring and made sure that everything we needed was covered. The car that transported us was clean and comfortable. We stopped for breaks along the way and were helped with the paperwork before and during the trip. Thank you for bringing us all safely back to the UK.

Amazing service of Elite Pet Taxi, Marcel and Lucia are so amazing and attentive. Im very grateful for all. Truly recommended!

Lucia is so professional when answering questions and Marcel is so caring, polite and professional. They even make sure to check the paperwork correctly so that everything runs smoothly. you just get in the car and relax with snacks and ...